Welcome to Effortless E-Commerce Supervision with RetailPace
Automate, monitor and elevate your online store's performance.
- Ready-made alerts
- 45+
- Role-based dashboards
- 19
- Monitoring areas
- 8
- Commerce platforms
- 5
Integrates with the commerce platforms you already run
Your e-commerce data, transformed
Empower your business with intelligent automation
RetailPace handles the complexity of e-commerce data through automation, so your team can focus on growth and customer satisfaction.
Integration
Connect effortlessly with platforms like Salesforce Commerce Cloud. RetailPace brings your data into one accessible, dynamic hub.
Learn moreAlerts
Stay ahead of the curve. Smart alerts notify you of critical events, so you are always in control.
Learn moreDashboards
Data that speaks to you. Personalized insights with dashboards tailored to your role, from Sales to Management.
Learn moreAnalysis
Uncover the potential in your numbers. In-depth analysis gives you the power to make informed decisions quickly.
Learn moreProactive alerts
Know about problems before your customers do
45+ ready-made alerts watch orders, payments, promotions, inventory and system health around the clock, and notify the right people in the tools they already use.
- Order volume & sales
- Promotions & pricing
- Payments & transactions
- Inventory & supply chain
- Order processing & fulfillment
- Operations & system health
- Marketing & competitors
- Customer engagement
Role-based dashboards
Data that speaks to every team
19 dashboards tailored to each role, from executives and merchandisers to marketers and developers.
Sales & Commerce
Customers & Marketing
Why RetailPace
Real benefits, tangible growth
Less time watching data, more time acting on it.
Automated monitoring
Automate routine data monitoring and free up valuable time for growth.
Proactive alerts
Prevent issues before they escalate with alerts that reach your team first.
Confident decisions
Make data-driven decisions with ease and confidence.
Fits your stack
Adapts seamlessly to both new and existing systems.
Customer stories
Our partners' success stories
FAQ
Questions retailers ask us
Short answers on platforms, alerts, dashboards and getting started.
What is RetailPace?
RetailPace is an e-commerce monitoring, alerting and analytics platform built by ForkPoint. It connects to your commerce platform, brings your store data into one place, alerts your team before issues escalate and gives every role a dashboard built for its work.
See how it works Which e-commerce platforms does RetailPace support?
RetailPace integrates with Salesforce Commerce Cloud, Shopify, BigCommerce, Adobe Commerce and commercetools.
Compare integrations How does RetailPace connect to Salesforce Commerce Cloud?
RetailPace connects to Salesforce Commerce Cloud through OCAPI, SCAPI, WebDAV logs and FTP / ERP exchange, for continuous insight and performance monitoring across your storefront.
RetailPace for Salesforce Commerce Cloud What can RetailPace alert me about?
The alert library has 45 ready-made alerts in 8 areas: order volume & sales, promotions & pricing, payments & transactions, inventory & supply chain, order processing & fulfillment, operations & system health, marketing & competitors and customer engagement. Alerts fire on anomalies and on thresholds you define.
Browse all alerts Where do RetailPace alerts arrive?
Alerts reach the right people in Microsoft Teams and Slack, or in the other tools your team already uses.
How alerting works Which dashboards are included?
There are 19 role-based dashboards across sales & commerce, customers & marketing, operations and technology. They are built for roles such as eCommerce Manager, Digital Marketing, Merchandiser, Operations, Data Analyst, SEO Specialist and Developer.
Explore dashboards by role Can I customize dashboards and alerts?
Yes. Reporting can focus on the metrics that matter most to your business, dashboards can be tailored to how your team works, and alert thresholds are yours to set.
Talk to the team Which retailers use RetailPace?
Published case studies include ShopLC and Stine Home + Yard. Automated performance tests, a real-time dashboard and Microsoft Teams alerts helped ShopLC reduce basket and checkout load times. A long-standing regional home improvement retailer used RetailPace to elevate its digital presence with proactive alerting and real-time insight.
Read the case studies How do I get started with RetailPace?
Book a 15-minute online call. The team walks you through the dashboards and alerts for your platform and discusses ideas for custom solutions.
Book a callReady to transform your online store?
Book a 15-minute call to see how RetailPace can monitor, alert and report on your store, whatever platform you run.